No Internet / Network Connection

Follow this procedure to troubleshoot your network connection problem:

  • See if your WiFi is disabled or if you are connected to any of the available UPOU connections.
  • Ensure that your device has a Local Area Network (LAN) cable connected.
  • To get better network access, try placing your device close to the WiFi modem.
  • Restarting your WiFi modem device might also attempt to improve its network connection.
  • Forget the network and try to re-connect to other WiFi connections that are available.

If the issue persists, you may request for our technical assistance here.

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