Follow this procedure to troubleshoot your network connection problem:

• See if your WiFi is disabled or if you are connected to any of the available UPOU connections.
• Ensure that your device has a Local Area Network (LAN) cable connected.
• To get better network access, try placing your device close to the WiFi modem.
• Restarting your WiFi modem device might also attempt to improve its network connection.
• Forget the network and try to re-connect to other WiFi connections that are available.

If the issue persists, you may request for our technical assistance here.